You take business calls, not technology help calls. Give your employees access to unlimited IT support and expertise
Elite PC & Concierge is a consistent technology experience delivered by professionals that know your business and are available to you and your employees 24/7.
- Unlimited access to a team of USA-based experts trained on changing technology
- A central point of contact for your technology needs and questions
- Our experts working with your team to align with your business goals
- Monitored and reported changes, issues and risks in your environment
- Proactive management of your systems' security, availability and performance
- Access to a Chief Information Officer
- Configuration of new equipment
Elite PC & Concierge is a consistent technology experience delivered by professionals that know your business and are available to you and your employees 24/7.
Unlimited Support
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Elite PC & Concierge includes everything in Elite PC along with Concierge Services
Elite PC & Concierge Specs
When your time is spent fixing technology problems, you aren’t spending it with your customers. Elite Concierge provides unlimited access to a team of experts trained and kept up to date on changing technology. Elite Concierge gives you a central point of contact for your technology needs and questions. Our experts work as integrated members of your team, align to your business goals and return strategic value on your technology investment. They monitor changes, issues and risks in your environment while proactively managing your systems’ security, availability and performance. Elite Concierge is a consistent technology experience delivered by professionals that know your business and are available to you and your employees 24/7.
Elite Concierge is available as an add on to Elite PC It includes everything in Elite PC and the following support
Elite Concierge is available as an add on to Elite PC It includes everything in Elite PC and the following support
Elite Concierge |
Services |
Support |
Available 24/7, unlimited remote support from patient, respectful, USA-based technology experts, answers to how-to questions |
Security |
Around the clock monitoring, automatic response and remediation of security incidents |
Management |
Monitoring and reporting of performance and reliability issues with proactive remediation and resolution |
Strategy |
Access to a Chief Information Officer (CIO), guidance on best practices, technology investments and process efficiencies |
Onboarding |
Configuration of new equipment and creation of new employee accounts and access |
Risk Mitigation |
Reporting on technology trends, threats, and problems with unlimited guidance on risk avoidance and reduction |
Security Training |
Cybersecurity awareness with anti-phishing training and Crypto ransom guarantee |
