Are you familiar with the value triangle? It is a simple and powerful concept. It consists of cost, quality, and speed. The problem is, you can only get two.
We set out on a course to determine if we could take the, usually very complex nature of technology services, simplify the sales and delivery process, and achieve a 100% value triangle. We went back to the drawing board on more than one occasion before we got it right.
I HAVE TO BE HONEST
The secret is consistency and standardization. Most of our would-be competitors go off the rails from the very start of their relationship with a customer. They get caught up in some of the lowest value aspects of technology. Hours are wasted, expenses are racked up, and time drags on. All of this makes their pre-sales costs edge higher and higher, yet it does nothing to improve the quality of the experience for their prospective customers.
The sales and delivery model of Leeward Elite is the pinnacle of consistency and standardization. Our team evaluates the best options for computer desktops, laptops, network equipment, firewalls, Wi-Fi, virus protection, and data backup. They then assemble the best-of-breed into a complete packaged set to meet our customers’ business needs. The equipment packages are then wrapped with best practices in service delivery, proactive maintenance, and unlimited support. This results in a flat monthly price for our customers that lands under $5.00 a day per endpoint.
It is such a simple concept: find the common denominator, select the right standardized solutions, and deliver service consistently. Why are not all our competitors delivering business technology like this?
While simple, the approach we take to provide Leeward Elite is actually very difficult. The good news is, after running technology support services and providing technology operations consulting for massive companies like Allstate Insurance, Wells Fargo, Eli Lilly, and Royal Bank of Canada, our leadership learned how to get technology solutions right, without breaking the budget.
The result is a 100% value triangle. The standards and practices used by large businesses have been distilled into an economy of scale and fit to serve small businesses. All the benefits of having a large IT budget, a team of technical experts, and 24x7 operations have been baked into Leeward Elite.
We work hard, so you don’t have to compromise.
Be Elite. You deserve IT.