Leeward Business Advisors is focused on the safety of our staff, their families, the community and delivering continuous service to our customers. We have fully activated our business continuity plan to enable us to achieve these goals.
The speed and efficiency at which Covid-19 is reportedly spreading is our biggest concern and we are proactively acting to mitigate and avoid this risk and continue to provide the highest quality service. All our measures meet, and most times exceeds, the recommended safety policies provided by the CDC and other health organizations.
Office Status:
To avoid multiple staff members being impacted at the same time, much of our team has entered at-home isolation protocol. The few staff members still working within the office, are practicing extreme social distancing. Our building maintenance team is performing advanced sanitation of all high touch surfaces hourly and deep cleaning all areas daily.
On-site Services:
We are reducing our field staff's exposure as well. Our team will still dispatch for critical on-site repairs. In these events, we require your partnership to make sure our staff and yours maintains social distance. We will only enter an office space or room if it has been cleared and surfaces wiped down. We will, in turn wipe down the equipment and room surfaces upon our departure. Any person to person collaboration will be done remotely through screen sharing and phone conferencing.
Staff Support:
To further avoid the risk of infection spread, we are providing meals and other supplies to our staff and their families. All meals are prepared using extremely cautious handling and sanitation procedures as defined by health professionals. We are leveraging no-contact delivery service to our staff working from home and are positioned to maintain this business continuity protocol for as long as needed.
Hardware Purchases:
Leeward Business Advisors is ready to provide you with your PC and Network hardware needs; however, we depend on our distributors to acquire that hardware. If you are considering updating or adding hardware, please reach out to us ASAP so we can add you to the queue
Cybersecurity Risks:
Unfortunately, Covid-19 is not the only virus we need to be diligent to block. There is a worldwide spike in computer based cyber-attacks and phishing scams designed to harm businesses. These bad actors are using the media popularity of the Covid-19 epidemic to bait people into downloading files and clicking links that are infected with viruses and malware. We urge you to educate your staff to take extra precautions and to avoid opening any email or visiting any websites unless they are certain the source is trustworthy.
As an example, you should ALWAYS inspect the full email address of a sender. MPolzin@Leeward.com <- This is NOT my real email address; a hasty reader may overlook the missing letters and think the message came from MPolzin@LeewardBA.com
If you have any concerns about your cybersecurity during this unprecedented time, please engage our team.
More Informational Resources:
Visit our Technical Insights webpage for links to more helpful information about working remotely and protecting your business.
Open for Business
We are continuing to accept new customers and assist others whose normal IT support staff does not have the capacity to maintain services. We have the capacity now and have established plans to scale up our service delivery capacities as needed. If you know of an organization in need of our services, please have them contact our team.
The speed and efficiency at which Covid-19 is reportedly spreading is our biggest concern and we are proactively acting to mitigate and avoid this risk and continue to provide the highest quality service. All our measures meet, and most times exceeds, the recommended safety policies provided by the CDC and other health organizations.
Office Status:
To avoid multiple staff members being impacted at the same time, much of our team has entered at-home isolation protocol. The few staff members still working within the office, are practicing extreme social distancing. Our building maintenance team is performing advanced sanitation of all high touch surfaces hourly and deep cleaning all areas daily.
On-site Services:
We are reducing our field staff's exposure as well. Our team will still dispatch for critical on-site repairs. In these events, we require your partnership to make sure our staff and yours maintains social distance. We will only enter an office space or room if it has been cleared and surfaces wiped down. We will, in turn wipe down the equipment and room surfaces upon our departure. Any person to person collaboration will be done remotely through screen sharing and phone conferencing.
Staff Support:
To further avoid the risk of infection spread, we are providing meals and other supplies to our staff and their families. All meals are prepared using extremely cautious handling and sanitation procedures as defined by health professionals. We are leveraging no-contact delivery service to our staff working from home and are positioned to maintain this business continuity protocol for as long as needed.
Hardware Purchases:
Leeward Business Advisors is ready to provide you with your PC and Network hardware needs; however, we depend on our distributors to acquire that hardware. If you are considering updating or adding hardware, please reach out to us ASAP so we can add you to the queue
Cybersecurity Risks:
Unfortunately, Covid-19 is not the only virus we need to be diligent to block. There is a worldwide spike in computer based cyber-attacks and phishing scams designed to harm businesses. These bad actors are using the media popularity of the Covid-19 epidemic to bait people into downloading files and clicking links that are infected with viruses and malware. We urge you to educate your staff to take extra precautions and to avoid opening any email or visiting any websites unless they are certain the source is trustworthy.
As an example, you should ALWAYS inspect the full email address of a sender. MPolzin@Leeward.com <- This is NOT my real email address; a hasty reader may overlook the missing letters and think the message came from MPolzin@LeewardBA.com
If you have any concerns about your cybersecurity during this unprecedented time, please engage our team.
More Informational Resources:
Visit our Technical Insights webpage for links to more helpful information about working remotely and protecting your business.
Open for Business
We are continuing to accept new customers and assist others whose normal IT support staff does not have the capacity to maintain services. We have the capacity now and have established plans to scale up our service delivery capacities as needed. If you know of an organization in need of our services, please have them contact our team.
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Our professional team continues to work diligently for you, and we are working proactively to keep our staff and yours safe and your business secure. If you have questions or concerns you would like addressed, please contact us. |
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