ABOUT YOU
Your business is unique and so should your technology solutions

One service does not fit all. 
​Whether you have 1 employee or thousands, we will help you find your best fit. 

Have an IT Department that can use some support?

Ideal for larger businesses, specific projects and recurring services

Enterprise Services

Need an IT Department without breaking the bank?

​Designed to meet the needs of businesses with 1 - 50 employees

Elite Services

​What you can expect

Sometimes a bigger server and more equipment add up to more complexity and less value.  
Your workload is considered critical to our team.  We strive for operational excellence with every solution we deliver, every system we support, and every transaction we execute.

• To be listened to. We collect information from your team related to known business problems, opportunities, IT imperatives and company goals.  
• A recursive evaluation process that allows us to determine the root cause of a problem or the root solution of an opportunity.
• Solutions adjusted to align closely with your business needs.  We document and track specific success criteria to ensure the solution delivers the required benefits and best value.  Solutions aligned to a Service Level Agreement.
• Focus on developing and delivering solutions that advance the maturity and operational excellence of your business.
• A nurtured, expansive relationship with you, monitoring of business and technology trends, and an agile solution development process.
• IT Service Management improvements that allow you to realign resources to strategic efforts that will benefit your business. 

"I believe if my team is fully read into the business needs and goals we can design a better solution at a lower cost, providing value."  
​- Michael Polzin, Leeward Business Advisors CEO

INCREASE VALUE
We enable you to find improvement opportunities in your business and then help you capture the value of those opportunities.

• Shift from the break / fix model of technology spending and avoid costly downtime and lost revenue
• Receive the highest return on your technology investments
• Get the benefits of a team of technology employees without adding more to your payroll

SOLVE PROBLEMS​
​You cannot solve problems with the same thinking that created them.  We solve problems using critical thinking, thin slicing, and advanced technology.

• Focus on advancing the maturity and operational excellence of your business
• Follow an agile solution development process
• Prioritize the right efforts to increase your probability of success ​

BE STRATEGIC​
We stand with you, because you deserve to have a partner that cares about your success.  Our team is motivated to be your best employee.

• Gain advantages from our experience supporting mission-critical workloads
• Work with a partner who invests in understanding your industry and specific needs
• Be supported and have your success  put first in all areas of your technology plan